WEMBURY SURGERY WELCOMES YOU TO ITS PRACTICE
Welcome to Wembury Surgery, providing primary care for Wembury and surrounding areas. The named accountable GP for all patients registered at Wembury Surgery is Dr Matthew Waterman.
Our website allows you to do a lot of things from the comfort of your home such as order a repeat prescription arrange a telephone consultation with one of our clinicians or look at your medical record online.
Please note that all calls to the surgery are recorded for training and monitoring purposes.
Contact us online:
The practice has changed our remote consulting platform. We are no longer using EConsult, and have moved to AccuRX Patient Triage instead. We hope that you will find the process simple to use. AccuRX gives us the option to send you links through which you can return information directly into your record.
Please bear with us whilst we learn the new system, and remember that it is vitally important that we have up to date contact details for you - preferably a mobile number and an email address, if you have one. One of the features of the new system is that you will be able to submit administrative requests, even if we don't have capacity to take clinical requests.
We have clinical requests switched on whenever we can, but we do have to suspend this facility during very busy times, or when we have reduced numbers of clinical staff.
Thank you for your patience and understanding.
Communication with our patients
We want to make sure we communicate well with our patients and that you can read and understand the information we send you.
If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.
We want to know if you need information in braille, large print or easy read.
We want to know if you need a Sign Language interpreter or advocate.
We want to know if we can support you to lip-read or use a hearing aid or communication tool.
Please tell the receptionist if you need information in a different format or communication support.
There is a 'setting down' area by the front door for cars to pull in to allow disabled persons access and a level access through the front door for wheelchair access. The patient toilet is accessible for the disabled.
(Site updated 08/06/2022)