We have recently upgraded our online prescription ordering service to "The Waiting Room 2". If you have previously been ordering repeat prescriptions online, you can log in using your current username and password.
If you have NEVER ordered your repeat prescriptions online through the Wembury Surgery website, please contact reception who will be able to advise you on the steps you need to take to create your online account.
Patient Guide to The Waiting Room 2
PLEASE NOTE: To avoid disappointment and to allow time for any queries to be resolved please allow 48 hours between ordering your prescription and collection.
|Prescriptions requests received||Will be ready two working days later|
|Monday before 13.00||Wednesday after 14:00|
|Tuesday before 13.00||Thursday after 14:00|
|Wednesday before 13.00||Friday after 14:00|
|Thursday before 13.00||Monday after 14:00|
|Friday before 13.00||Tuesday after 14:00|
You can order your medication in a number of ways:
- In person - use your repeat slip ensuring that the items you require are clearly ticked. There is an internal post box in the foyer of the surgery.
- Post – send it to us with a stamped addressed envelope if you want it posted back;
- Fax - to 01752 862075
- Online – via the link at the top of this page. New users are required to provide identification in person at the surgery prior to an account being created.
For security reasons we are unable to process orders over the phone.
We dispense to most patients, except those who live within one mile of a chemist in which situation drugs must be dispensed by a chemist. The dispensary staff are available Monday to Friday from 08:30 – 13:00 and 14:00 – 18:00 for collection of medication.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.