To meet the combined needs of those who want to be seen at short notice and those who want to book well ahead, we have introduced a number of options.

We offer 15 minute appointments. Routine review appointments, eg. for blood pressure, heart disease, asthma and diabetic checks, and non-urgent consultations can be booked up to 4 weeks in advance.

Requests for urgent or "non routine" appointments will be "triaged" on the day by either the doctor or nurse practitioner. This means you will have a telephone consultation initially and can then be booked in to be seen with suitable priority and with the most appropriate member of the clinical team. It will also help us to allocate the right amount of time for your appointment which in turn will help us to reduce late-running surgeries!

There is the option of telephone consultations and a late evening surgery on Thursdays for the benefit of patients who would like to be seen outside their own working hours.

Inevitably emergencies will occur, which will result in some delays, but if possible these are kept to a minimum.

If you are unable to keep an appointment, please let us know as soon as possible.